The Process
1. Identified Pain Points
We created process maps and documentation of the current system to identify improvement opportunities and areas for quick wins that would have a lasting impact.
2. Developed a Solution
Using our notes from the process documentation, we began laying the architecture for the solution. No two systems are the same so we worked to understand what is best for the client.
3. Feedback Loop
Following implementation of the scheduling tool, we launched an iterative feedback loop with the client to fine-tune the tool for maximal benefit.
The Solution
Process Mapping
We reviewed the scheduling process to identify key automation opportunities. We documented process handoffs and potential future opportunities.
Implemented Production Scheduling Tool
We designed a comprehensive scheduling program to minimize the manual nature of the scheduling process. The tool optimizes the schedule and reduces the need for "tribal knowledge." The previous method of spending 8 hrs/day manually scheduling was reduced to 3 hrs/day.
"Not only does AMEND get to know us, they dig down and get to know our business and product. They’ve completed a scheduling program, saving several hours a day in putting our daily schedule together, and are the project manger for a product configurator which is a major undertaking for our organization. As we look at our business, we’re constantly coming up with ideas/projects and saying, bet Amend could help us with that." - Controller
