One of the most overused buzz-words in business…but that doesn’t mean it’s not relevant. Innovation is not about your R&D Department, your best engineer, or your top Sales person. Innovation is about being ahead of the market, predicting needs and figuring out how fill in gaps – in all aspects of your business. If your Customer Service Department is running the same way it was 3 years ago, you have failed at Innovation. If your Manufacturing efficiencies are at the same levels they were in 2005, you have failed at Innovation.
Truly innovative companies have creativity and drive running through their organizational bones. Even the janitor at Microsoft in the 1970’s knew he was part of a technological revolution. How aggressive are you in driving Innovation with your team? The status quo is only good for about 6 months – then the market will pass you by. Get to it.